Director, IVR Solutions Architect
Durham, NC
Job Description:
Analyzes current processes and designs and recommends improvements. Provides business process knowledge as well as technical subject matter expertise. Works with various stakeholders in the development and completion of the specific requirements for project deliverables. Meets with various internal business partners to gain agreement as well as oversees the analysis and dissemination of IVR activity and integrations.
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Director, IVR Solutions Architect
Durham, NC
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