Director of Plant Operations

JOB DESCRIPTION

Job Summary and Mission

This job contributes to Starbucks success by participating in the overall management and direction of manufacturing and distribution operations for a large roasting plant, ensuring compliance with established quality standards and the safe, productive operation of all manufacturing and distribution activities. Supports leadership through participation in planning, program development and implementation, and leadership of process or quality improvement and other strategic initiatives. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:
Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together:

• Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
• Supports the implementation of Company programs, procedures, methods and practices to promote Starbucks key messages and achieve a competitive advantage.

Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results:

• Contributes to the development of the annual operating plan and budget, and quarterly forecast updates.
• Develops long-term operating plans and manages implementation.
• Establishes and tracks performance metrics to evaluate operations.
• Executes operating plans to meet company production and merchandise shipping requirements.
• Leads the overall operations of a roasting and distribution center to meet cost, quality, safety, people and service objectives, typically during absences of the vp plant.
• Plans and manages business unit/department processes and practices to ensure that programs are aligned with company business goals and objectives.
• Prepares, communicates and educates client groups and team on changes in policies and practices within the organization.

Business Requirements - Providing functional expertise and executing functional responsibilities:

• Defines, directs and executes innovative cost reduction and quality improvement initiatives related to the manufacturing and distribution process.
• Ensures compliance with all food safety and general safety standards, quality specifications, local and governmental environmental requirements.
• Ensures food safety audits and other program compliance procedures and processes are maintained to retain plants required quality certifications.
• Ensures that the business units have the correct products in a timely manner and the exact quantity to meet their business forecast objectives.
• Identifies opportunities for process improvements.
• Initiates and leads social responsibility programs within the community and is involved in environmental initiatives.
• Leads cross-functional teams, which address manufacturing and operations issues and value engineering opportunities.

Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams:

• Challenges and inspires partners to achieve business results.
• Conducts and ensures the completion of performance reviews.
• Ensures partners adhere to legal and operational compliance requirements.
• Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.
• Provides coaching, direction and leadership support to team members in order to achieve partner, business and customer results.

Summary of Experience

• Progressive plant management experience (10 years)
• Senior-level management, leading a team of managers and supervisors to accomplish department objectives while meeting financial commitments (10 years)
• Establishing systems, processes and tools for business unit/department (5 years)
• Supply chain operations experience in multiple departments and scaled operations (5 years)
• Cross-functional experience in three or more of the following areas: procurement, production and materials scheduling, human resources, production, shipping and transportation, inventory control and engineering (3 years)

Required Knowledge, Skills and Abilities

• Financial acumen
• Ability to apply sound business principles and practices to project management and change management processes
• Knowledge of food process engineering, and safety and quality standards and regulations