Vice President Energy, Mining & Infrastructure

THE COMPANY

A company dedicated to providing international standards of medical care and emergency medical assistance in the Asia Pacific region.

Thus AEA International was founded in 1985. The concept of providing high quality medical care and consulting services to multi-national companies operating in Asia Pacific met very strong demand. Starting with just 15 staff, AEA International grew rapidly from its base in Singapore and Indonesia into a pan-Asian corporation, creating operating companies in Hong Kong, Australia, Japan and mainland China. By 1995, the company was present in every country of the Asia Pacific region.

In 1995, AEA International ventured out of the Asia Pacific region, creating subsidiaries in France and the USA. Subsequently through internal growth and acquisition, AEA International became the largest operator in its field in the United States, and the worldwide leader for medical assistance services.

In 1998 AEA International was renamed International SOS. In March 2008, International SOS and Control Risks formed a strategic alliance.   The world’s largest integrated medical and security assistance company and the world’s leading security risk management firm created a joint operating unit to provide clients with an enhanced portfolio of travel and expatriate security services. 

Today, over 6,000 International SOS professionals provide solutions to its members across five continents, through its operating companies in 70 countries.

From its inception to the present day, the organization focuses on offering corporations a complete solution to their business needs. It has created a new industry in international healthcare and integrated medical and security assistance.

MISSION & PHILOSOPY                                                  

Our client’s mission is to deliver the highest level of service and customer care to their clients across the world. International SOS does everything they can to provide invaluable local knowledge and expertise on a global scale while offering all their clients truly personal service. Worldwide reach Human touch is an expression of this philosophy.

By constantly listening to their customers, International SOS seeks to understand their needs so that they can deliver flexible and innovative solutions. They create new services and develop new markets in response to the growing requirements of their clients and individual members. Our client is passionate about creating positive change and making a difference to those they serve.

COMPANY RESOURCES

To provide expert personal service worldwide, International SOS continues to invest in their proprietary network of offices, alarm centers, clinics, air ambulances and specialist providers. In 2008, the company handled over 1,000,000 cases, including nearly 18,000 evacuations.

• International SOS offices: 60 offices worldwide.

• Alarm centers: 26 alarm centers and the facilities they offer.

• Clinics:  29 international-standard clinics in Africa, Asia and the Central Independent States.

• Air ambulances and patient transportation: Our client provides a range of evacuation options using their aviation expertise and fleet of dedicated air ambulances.

• Provider network:  A proprietary network of medical, security and specialist service providers.

• International SOS online: Our client offers members real-time information and advice.

• Security related events: International SOS teams with Control Risks to provide security for client locations.

WHO WE SERVE

International SOS meets the diverse needs of businesses, governments, non-profit organizations and individuals around the world.

International SOS clients include 83% of the Fortune Global 100’s leading multinational corporations, insurers and financial institutions as well as governmental and non-governmental organizations.    

• organizations and their employees or dependants – helping companies, governments and others provide a duty of care to employees, students and other dependants


• organizations and their customers – providing the operational excellence and dedication to customer service that their clients demand to enhance their brand


• individuals – offering care, assistance and other services to people all over the world

THE OPPORTUNITY

The next Vice President EMI will be transformational, persuasive, have a passion for International SOS’s mission and a collaborative savvy leader. He or she will lead the EMI United States business unit focusing on sales within the United States for international client services, ensuring the continued financial and operational growth and success.

Position Overview

This position will report directly to the Chief Operating Officer, Suzanne Garber with a dotted line to the General Manager of EMI, Philip Arnaud, who leads global sales.  Mr. Arnoult will have a collaborative relationship with the new Vice President EMI for business development issues.  The successful candidate will manage a team of seven based throughout the USA. These professionals are self starters with over all collective strength; that work very well together and have strong personalities.

Specific Responsibilities

• To provide effective leadership of the organization in a manner consistent with International SOS’s vision and core values.


• To identify the opportunities to develop International SOS activities and business in all lines of products and services within the EMI Sector.


• To develop efficient, effective, quality services in accordance with the annual Budget/Operating plan.


• To prepare, monitor and achieve the annual budget, while producing timely and accurate


• financial information.


• To be responsible for the company profit and cost centers.


• To develop awareness of and preference for International SOS’s products and services in the EMI Sector.

CANDIDATE PROFILE

The successful candidate for the Vice President Energy, Mining and Infrastructure position must

have:

• Strong leadership and people management skills. 


• Demonstrated track record in recruiting excellent staff, upgrading organization, motivating people, and dealing with performance issues.


• Networking skills with the ability to collaborate, co-operate and communicate effectively within a demanding, culturally diverse, matrix organization.


• Experience in leading sales efforts that involve complex, cross-border solutions sales.


• International exposure and mindset, combined with cultural sensitivity and effectiveness in a multicultural environment.


• Results driven with a high passion, drive and motivation.


• Commercial acumen-“street smart.”


• Persuasive, articulate and able to work with and influence people at all levels, nationalities, and personalities.


• Customer centric.

Personal Attributes 

integrity… to listen, learn, talk and teach… ability to question the status quo… highly motivated… visible… team player… strong leader… negotiator… strong backbone… focused… approachable… highly accountable and expect same… transformational leader… sense of urgency… not ego driven… big company perspective… global mindset… appropriate demeanor & polish… leads with humility… process oriented… relationship builder… superior intelligence… passion… personality… instills pride… emotionally mature… curious… quick learner… team builder… instill the mission of International SOS to others

REQUIRED WORK EXPERIENCE

• Significant experience required within and selling to the Oil, Gas and Mining Industry Sector based in the USA with heavy emphasis on cross-border solutions.


• Experience working with and directing experts in their field.


• Business manager with at least 15 years of experience in the international environment.


• Strong track record of business development in the professional business services sector selling and leading teams to sell complex solutions B2B to multinational companies in a fast moving, global 24/7 environment.  General consultancy does not fit this requirement.


• At least 5 years of P/L and general management experience, with a track record of success demonstrated through fast track promotions.

Location: Houston, Texas

Required Qualifications

• Bachelor’s degree required.  MBA preferred.

Travel Requirements

• Travel requirements are expected to range from 20% to 40%, primarily domestic.

PERFORMANCE EXPECTATIONS

• The targeted revenue for the VP EMI is $10 Million per year of new business or additional business from existing customers by selling new projects or additional products to existing customers. (Fiscal Year July 1 – June 30) Due to challenges in the current economy, this individual will need to hit the ground running in developing and closing new opportunities to meet the targeted objective for this fiscal year. 

• More deeply penetrate current list of clients to expand contacts for new opportunities and formulate management strategies to reach this objective.

• Work with resources around the world to improve selling of additional services that currently are under sold.  Look for multiyear / major / all inclusive opportunities with Fortune 100 companies.

• Provide collaborative leadership for the Houston office and International SOS functionaries around the world.