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Director of Process Improvement

Hiring Company Industry: Telecommunications
Number of Employees: 1,000 - 10,000 Employees
Total Compensation: $100K+
     - Base Salary: $100K - $130K+
     - Bonus / Commission: 10-20%
Reports to: Sr. Vice President
Location: Louisville, KY

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JOB DESCRIPTION

We are seeking a Director of Process Improvement who will lead an implementation of Six Sigma processes for a large company in the midwest. You will be responsible for developing and improving processes to reduce faults/ defects and reduce waste to ensure quality, cost and efficiency requirements are met using Quality Management methodologies (TQM, DMAIC, 6 sigma etc.).

 

Analyzes processes and proposes changes to increase efficiency and improve service quality.  Leads process quality group as well as working in cross-functional relationships, leading process and tools improvement with the operations teams.  Troubleshoots problems with new process implementations and recommends corrective action.

 


You will develop a road map/ work plan to the fault reduction process.

 

KNOWLEDGE, SKILLS AND ABILITIES:  

-         Minimum of BS in Engineering or equivalent.  Masters degree in engineering preferred.

-         Minimum of 10 years of experience in Engineering with proven ability to act as a process analyst for fault correction development processes.

-         Experience with process modeling/analysis tools.

-         Conceptual approach (top-down approach, macro level view, good modeling conception of people work, good abstraction and good functional identification and separation).

-         Good sense of balance between as is and should be, when changing processes, tools and people working environment.

-         Proficient in DMAIC/ Six sigma/statistical process control/ TQM process.

-         Ability to design workable solutions to problems in a timely manner.

-         Demonstrated ability to deliver positive customer experience outcomes.

-         Must possess effective interpersonal and communication skills to interact with a widely range of individuals at different levels within the organization.

-         Six Sigma Black Belt Preferred


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