President

The President provides leadership and direction for the overall operation of the medical center in Illinois, a $150 mm dollar medical treatment facility. The President plans, directs, and coordinates the development of short and long range objectives and is responsible for achieving the organizations financial and non-financial goals.
The President will develop, lead and execute strategies aligned with the organization’s mission and vision, and is responsible for overall operation and performance of the facility, including program delivery, new program development, performance management, budget development, and revenue management and enhancement.  The President is the chief external advocate for customers, agencies, groups and the community-at-large as the chief advocate for proton therapy services in legislative, philanthropic, third-party payer and community settings.  Also the President will be responsible for oversight and for ensuring compliance with all regulatory authorities and ensuring appropriate competency and licensure of center personnel
WORK EXPERIENCE REQUIREMENTS
Prior experience (5+ years) in leadership setting that included significant engagement with external customers and the community, preferably in healthcare/physician setting.
Prior experience managing small to mid-size organization with full P&L responsibility and cross-functional management responsibility.
Experience in a start-up or turn-around environment a plus.
During the development and start-up phase, the President and the Corporate VP, Operations and the SVP, Medical Physics will have a key partnership relationship.  Going forward the Corporate VP, Operations and the SVP, Medical Physics will ensure that the President achieves the corporate standards for execution, quality and delivery of goals.  
RESPONSIBILITIES
•         Serves as liaison between the organization’s corporate offices in 3 different cities and the Illinois treatment center
•         Delivers financial results and performance of center
•         Leads and integrates cross-functional teams in the delivery of objectives.  
•         Maintains professional, collegial, and positive relationships with all stakeholders, (e.g. Physicians, Board, Hospital partner, etc.)
•         Anticipates potential obstacles and issues and develops and executes contingency plans to abate
•         Directs all functions of the Center according to overall policies established by the Company and in compliance with regulatory guidelines, with the goal of meeting strategic objectives.
•         Provides leadership and directives in promoting the safe, efficient, economical, and effective utilization of resources to meet the needs of the community through quality  treatment programs.
•         Directs (or leads) the activities of the center’s management team and works with them to develop and deliver short and long range objectives, policies and procedures.
•         Ensures that center policies are uniformly understood and consistently interpreted and administered.
•         Establishes the organization hierarchy and delegates limits of authority to subordinate management team; prescribes the specific limitations of the authority of subordinates regarding policies, contractual commitments, expenditures and personal actions.
•         Reviews and approves all financial reports, budgets, service contracts and major expenditures; directs, establishes, reviews, and adjusts charges for services; and maintains appropriate accreditation and licensure standards in accordance with the center’s quality and safety mission, partner hospital organizations, Medicare, Medicaid, state licensure, regulatory agencies, and similar organizations.
•         Analyzes operating results of the organization and its principal components relative to established objectives and ensures that appropriate steps are taken to correct unsatisfactory conditions.
•         Defines and manages resources necessary to achieve results.  Identifies potential gaps and develops action plans to ensure achieving objectives.
Critical Outcomes
I.    Strategic
1.            Strategic Planning.  Develop and ensure execution of strategic plan to deliver business objectives.
Gain and maintain a relevant understanding of the trends/issues/competitive landscape that will create an impact on the center’s ability to deliver its mandate to the community; be sure the physician partners, the appropriate Corporate function heads and Advisory Board is are educated on the key issues and present the suggested strategic initiative changes for approval.
2.            Program Portfolio Development.  Assure the ongoing development of current and new programs that effectively meet the needs of the community and physician and hospital partners in a fiscally viable way.
a.      Develop the models that properly demonstrate the legitimate market potential for current and new programs, including a strategy for expanding to a second shift.
b.      Respond appropriately to opportunities that materialize unexpectedly.
3.            Organization and Leadership Development.  
a.      Implement the staffing plan for the organization and make pro-active adjustments as required.
b.      Hire and actively develop the leadership capability necessary to for the effective management of the organization.
II.      Operational
1.   Fiscal Oversight.  Manages and adjusts initiatives and activities to deliver financial results in alignment with objectives.  Ensure financial controls are in place, follow proper accounting principles  and optimize organization’s utilization of  resources.
2.  Program Management.  Assures the effective day-to-day execution of all programs within the appropriate performance ratios.  This means:
a.      Finding a way to deliver the highest quality of care within best-in-class industry benchmarks.
b.      Developing and implementing the right measurements; including continual evaluation, identification for improvements and associated development and execution of enhancements..
c.      Monitoring and influencing the appropriate referral sources.
3.    Infrastructure Development and Management.  Creates and executes the strategy for the development of the infrastructure (processes, information management, policies, et cetera) that make it as easy as possible to meet the compliance requirements on the one hand and to support the execution of the programs on the other.
4.  Customer Experience – Champions the overall mission/goal of a superior customer experience through action, policies, and other methods of customer satisfaction measurements.  Ensures on a daily basis that the center’s customers are satisfied, and where appropriate institutes immediate changes to procedures/policies/environment to insure customer needs are met, and where possible, exceeded.
III.     Marketing / Development
1.            Communications.  Assures a coherent message is created and delivered effectively to external and internal constituencies.
2.            Community Relations.  Assures there is a strategy for monitoring and maintaining a positive relationship to the community.  Be the principal spokesperson for the organization in the community. Assures the organization and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders.
3.            Marketing.  Assures there is a very aggressive marketing/sales/partner strategy so the organization gets the business it needs and deserves.  Creates dashboard and monitors marketing metrics to evaluate and evolve activities in real time.  Develops dynamic tracking approach to anticipate patient flow into center and adjust activities accordingly.  Develops and maintain relationships with and addresses needs of physician and hospital partners, advocacy groups, community groups, etc.
4.            Development.  Assures a comprehensive development plan is created and executed to support the non-reimbursed services.

SKILLS/ABILITIES/COMPETENCIES
INDIVIDUAL
•    •         Self-motivated, energetic individual who has significant creative and intellectual capacity and is a “fast processer” who can operate in a complicated, fast-paced environment
•    •         Excited by opportunity to operate in “white space”
•    •         Able to build trusting relationships within a wide array of disciplines, customer types  and personality types
•    •         Excellent verbal and written communication skills
•    •         Able to multitask
•    •         Exceptional organization and project management skills
•    •         Resourcefulness
•    •         Self starter with ability to evaluate market place and define path forward without significant infrastructure
•    •         Able to work in a complex environment and to create a sense of integrity, strong work ethic, while maintaining a balanced work place for the staff and patients.
•    •         Demonstrates a willingness to ask for help when help is required to accomplish change, goals, and objectives
•    •         When establishing new processes, leads staff with a creative, questioning approach to promote buy-in, accountability, and ownership
•    •         Demonstrates and promotes patient empathy and encourages this behavior through demonstration through all areas of the organization
RESULTS ORIENTATION
•         Demonstrates both market and customer knowledge
•         Through thought and action, articulates and champions vision
•         Focuses daily on profitability
•         Through action and inquiry, removes obstacles for the team
•         Demonstrates ability to focus on both the short and long term – adapts well and leads change when necessary
•         Encourages continuous learning at all levels