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Job Summary
Well-known Healthcare Company is looking for a General Manager with overall responsibility for the achievement of area revenue, sales’ goals, customer growth and leadership of area operations. The GM will be responsible for planning, directing and controlling activities for the success of the practice. The functional activities include, but are not limited to, marketing, hearing aid sales, finances, personnel, business operations, and general administration.
Essential Responsibilities
Develop and executive a business strategy to grow a business to $20mm.
Develop annual plan of operation (including, budgets, sales estimates, expense, and revenue projections). Accounting for corporate funds
Develop and launch services and operational improvements that directly affect the growth of the practice to exceed revenue and market growth goals.
Oversee multiple office operations to increase sales and establishing goals and marketing strategy
The position also evaluates the results of overall operations regularly and systematically and reports these results to the owner.
Establish the responsibilities, authorities, and accountability of the organization are defined and executed
Promote and direct a marketing program for hearing aid services and products
Maintain the operating facilities of the practice to produce high quality service at the lowest possible cost.
Ensure that the patients are serviced at the highest level of satisfaction through quality service, courteous employees, and quick response to needs.
Participate in daily and weekly meetings.
Identify and resolve violations of company policies and the misappropriation of company assets.
Develop and maintain an effective organization through the hiring, training, compensation, motivation, termination and performance review of all practice employees.
Required Skills & Abilities
The successful candidate will be a dynamic leader with a combination of strong business acumen and a proven ability to manage customer growth and retention; establishing, meeting and growing revenue goals in a highly competitive industry from day one.
This candidate will bring
· a solid record of accomplishment of P&L accountability
· high energy
· strong leadership skills across multiple disciplines
· marketing expertise, creativity, adaptability,
· Ability to manage constantly changing priorities due to
immediate business needs.
Excellent verbal and written communication skills.
Knowledgeable of Windows-based computer applications.
Superior knowledge of retail business strategies.
Demonstrated interpersonal communication skills.
Strong organizational skills.
Superior leadership skills in decision making and problem
solving
Ability to stay abreast of all competitive issues
within the market area and to provide timely
communication to Practice Owner on methods to deal with
the competition
Required Education
Bachelors Degree preferably in Business Administration
MBA preferred
Required Experience
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