Performance Improvement Senior Manager - Business ...

Being part of a dynamic, growing organization offers an exciting career path full of opportunity. Ernst & Young Advisory Services is a $4 billion global practice, with 18,000 professionals. With an overall Advisory market of $150 billion, theres tremendous potential for growth - and were prepared to tap into that potential. Our Advisory team takes a strategic approach to helping clients improve and sustain their business performance. In todays complex business environment, that means understanding the relationship between risk and performance improvement, and applying our knowledge to help clients achieve their business objectives.

When youre on our Advisory team, you specialize in a particular competency - Risk, Performance Improvement, or IT Risk & Assurance. You also have the opportunity to work across disciplines with professionals who have broad industry sector experience and deep subject-matter knowledge. In Advisory, our growth strategy focuses on being account-centric, issue-based and competency-driven. Thats what differentiates Ernst & Young in the Advisory marketplace. 

Our Performance Improvement team is all about helping clients improve security and efficiency, while also reducing their costs. We help clients by delivering assessment, transformation and process efficiency solutions in specialty areas like finance, supply chain, IT Advisory, customer, people and organization change, strategic direction, and program management. 

The opportunity is now. If you are interested in being part of a dynamic team, serving clients and reaching your full potential - Ernst & Young Advisory Services is for you.

As a member of Ernst & Youngs Performance Improvement team, the Senior Manager will lead multiple client engagement teams. The Senior Manager will work with a wide variety of clients to deliver professional services. The Senior Manager is responsible for business development activities on strategic priority accounts.

Ernst & Youngs Performance Improvement practice has a global integrated Business Performance Management (BPM) service offering, including the following:

• Planning, Budgeting and Forecasting: Translating an organizations objectives and goals into a roadmap for achieving them and translating operational and financial targets into a corporate budget (financial plan). It is also the process of periodic updates to the current view of future business performance, reflecting new or changing information, over a fixed annual or pre-defined rolling period.
• Business Performance Reporting: Environment by which an organization provides stakeholders with financial and operational information to enable effective performance monitoring and decision-making.
• Decision Analytics: Ability to collect, analyze, understand and use data to deploy robust economic, financial and statistical models to improve decision-making across the enterprise.
• Performance Measurement: Process of identifying key value drivers and defining metrics to inform performance, support decision making, and foster positive behavior and actions.
• Technology Enablement: Selection and implementation of appropriate technologies to meet the businesss distinct performance management goals and objectives.

Responsibilities

Develop and maintain productive relationships with client management. Collaborate to plan engagement objectives and a strategy that addresses risk and performance improvement. Manage expectations of service delivery. Stay informed of business/economic developments and their impact to the client.

Demonstrate high levels of technical and professional knowledge and quickly assimilates new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.

Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high quality deliverables and within expected timeframes and on budget. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.

Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.

Commit to developing knowledge, continue to learn and share knowledge with clients and team members. Respect/protect client information.

Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to bring value to clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.

To qualify, candidates must have:

• a bachelors degree and approximately 8 years of related work experience; or a masters degree and approximately 7 years of related work experience
• a degree with an emphasis in Finance, Accounting, Economics, or Business; MBA and/or CPA is preferred
• approximately 7 years of experience in providing advisory services in the following BPM focus areas: Planning and Budgeting, Financial Consolidations and Reporting, Metric Definition and Scorecard Design, BPM Technology Implementation
• implementation experience in 1 or more of the following BPM software applications (including design and configuration): Oracle Hyperion (Planning, Hyperion Financial Management (HFM), Enterprise, Essbase), SAP (BPC, EC-CS, Business Objects Planning or SRC, OutlookSoft)
• BPM engagement leadership experience including: managing staff, providing regular status updates, and monitoring project economics
• willingness to travel on short notice to meet client needs; travel is estimated at 80%
• a valid U.S. drivers license
• a valid passport required - willingness and ability to travel internationally

History of achievement and clear above and beyond behavior by demonstrating the following:

• a high level of motivation and a self starting attitude
• excellent oral and written communication skills
• strong analytical and problem solving skills
• creative problem solving skills
• a strong work ethic