Master Black Belt Process Improvement Manager

The Process Improvement Leader will be responsible for helping to build an organization-wide operational excellence capability from grounds up. The role requires strong partnering with the profit centers’ stakeholders (Business Owners, Champions, Process Owners) to drive process improvement delivery through exemplary process design/improvement/management skills using proven best practice techniques and methodologies such as Lean Six Sigma.

 Responsibilities:

Provide hands-on team leadership, coaching and process improvement subject matter expertise.

Identify, qualify, select, structure, and prioritize process improvement projects.

Develop and deliver belt training to executives and employees.

Facilitate executive briefings, progress status reporting, definition of measures, and generation of project ideas

Lead complex, high-visibility projects across multiple divisions and profit center areas.

 Qualifications:

 Bachelors degree or equivalent experience required

 The ideal person must have 8 to 15 years of professional experience with 5+ years of progressive process improvement/reengineering experience.

5+ Years experience in large-scale business transformation and/or business process reengineering projects, preferably within the insurance industry, or 2-3 years working in a Six Sigma certified Black Belt capacity.

Certified in Six Sigma Master Black Belt, Black Belt with a Six Sigma company, or led for 5+ years large-scale business transformation with budget, resource and delivery accountability

Sound working knowledge and experience using and applying process improvement best practices and techniques/methodologies in a structured project environment

Strong knowledge of DMAIC and DMEDI methodologies, data analysis, process mapping, process analysis, data collection, process modeling, and facilitation techniques

Working knowledge and proven experience working in a complex technology/ERP/systems implementation environment a must (ability to communicate effectively with technical or IT process and business owners a must)

 Strong proficiency in Windows, Minitab, Excel, Word, Visio and PowerPoint essential

 Proven experience applying project management and process improvement best practice techniques and tools on large scale projects to deliver for clients

  Strong quantitative and qualitative skills; detail oriented with ability to see the big picture

 Effective team player (strong team spirit) with strong presentation, facilitation, consulting, and communication skills; ability to effectively work at a high level and a detailed level.